Why Category Designers Must Avoid The âBetterâ Trap At All Costs
How to avoid competing for only 24% of the value opportunity of a category.
Dear Friend, Subscriber, and Category Pirate,
This Category Design Tip shares how to stop competing for a categoryâs table scraps.
On the Pirate Ship, we call this The âBetterâ Trap. Companies, entrepreneurs, writers, creators, and marketers fall into this trap any time they compete on features, price, and âbrand.â This comparison marketing drives down margins collectively and competitors are stuck fighting for one tiny sliver of the pie.
To stay savvy and avoid the trap (our mini-books are the best maps), hop aboard The Pirate Ship and subscribe below:
âBetterâ is a trap.
Anytime a company makes a comparison statement, they are falling into the âbetterâ trap.
Words that end in -er and âmost/more-thanâ statements imply comparison. Because in order for something to be fast-er or smart-er or cheap-er, something else has to exist to give it meaning.
Here are some easy-to-spot examples:
Faster (faster than...what?)
Smarter (smarter than...what?)
Cheaper (cheaper than...what?)
More economical (more economical than...what?)
Most efficient (most efficient compared to...what?)
Whatâs really happening here is the company is making the unconscious, unquestioned, unconsidered, undiscussed decision to carry their brand into someone elseâs category and try to convince the world that their product is âbetter.â It happens all the time. And itâs always a disaster.
Even the worldâs most successful, most legendary marketers make this mistake.
Just look at Pepsi.
For more than 100 years, Pepsiâs entire marketing strategy has been in comparison to the category king of soda: Coca-Cola. Over the past 10 to 20 years, has Pepsiâs âbetter productâ marketing strategy been working?
No.
If anything, it has further reinforced the fact that Coca-Cola is the king of the soda category.
Pepsiâs market share has been falling for more than a decadeâwhich means, despite the company spending tens of millions of dollars on Super Bowl ads, these efforts havenât had any meaningful impact on dethroning Coca-Colaâs leadership position.
Rather than falling into a never-ending comparison competition, category designers focus on creating a different future.
Donât be âBetter.â Be DIFFERENT!
The need to draw a product or feature comparison is irrelevant when youâre the Category King.
Instead of having a conversation about the past, you have a conversation with your customers and investors about the futureâspecifically, the future potential of the category.
For example: Elon Musk doesnât talk about Tesla in the context of gasoline-powered engines, American car manufacturers, and legacy brands. He talks about Tesla in the future: a world where gasoline doesnât exist and clean energy saves our planet.
So, whatâs the value of Tesla?
If you valued the company through the lens of Fordâs historical performance, you were probably one of the many investors who lost their shorts shorting Tesla stock.
And if you valued the company through a category lens focused on future category potential, you were probably one of the many retail investors who became a Tesla millionaire.
Category designers, like Elon Musk, focus on creating net-new potentialâand they get to enjoy the 76% slice of revenue pie as a result.
Whenever we point out the âbetterâ trap, the most common thing we hear back is, âI get it, but this sounds risky.â
If that was your first thought, youâre likely in The âBetterâ Trapâand itâs time to escape.
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Arrrrrrr,
Category Pirates
Love your work, very refreshing perspectives. I'm sold.
It is not true that âElon Musk doesnât talk about Tesla in the context of gasoline-powered enginesâ. He often shows comparison demos on stage with gasoline engines.